Shipping Policy

Thank you for shopping with Morning Bandeja! Our products are made to order, which means each item is printed especially for you after you place your order. This policy explains our production times, shipping costs, delivery estimates, and what to expect after placing an order.

1. Order Processing and Production

All our products are made to order. Once you place your order, it enters production before being shipped to you.

• Production time: 2 to 4 business days.

• Business days: Monday through Friday, excluding public holidays.

• Order confirmation: You will receive an order confirmation email after placing your order.

• Shipping confirmation: Once your order has been shipped, we will send you an email with tracking information, where available.

Because every item is printed on demand, production begins after your order is placed. This helps us avoid unnecessary inventory and produce items specifically for our customers.

2. Shipping Destinations

Morning Bandeja currently ships to the United States.

We do not currently offer international shipping outside the United States. Please check the available shipping destinations at checkout before completing your purchase.

3. Shipping Times and Delivery Estimates

Once production is complete, your order will be handed over to the shipping carrier.

For orders shipped within the United States, our estimated delivery times are:

• Production: 2 to 4 business days.

• Shipping: 3 to 7 business days after production is complete.

• Estimated total delivery time: 5 to 11 business days from the date you place your order.

These timeframes are estimates, not guarantees. Actual delivery times may vary depending on your location, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

4. Shipping Costs

Shipping costs depend on the number of items in your order.

• Orders of 3 or more items: Free shipping.

• Orders of fewer than 3 items: A flat shipping fee of $4.87 per order.

The shipping fee for orders with fewer than 3 items remains the same even if your items are shipped in separate packages.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

5. Multiple Items and Separate Shipments

If you order multiple items, they may be shipped separately. This can happen when products are printed at different fulfillment facilities or require different production processes.

If your order is split into multiple shipments, you may receive separate tracking numbers and your items may arrive on different dates.

There is no additional shipping charge for separate packages when they belong to the same order.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package, where available.

Please allow some time for tracking information to become active. Tracking details may not update immediately after your package has been dispatched.

7. Shipping Address Accuracy

Please double check your shipping address, including your street name, house number, apartment number, city, state, and ZIP code, before completing your purchase.

If you notice an error, contact us as soon as possible at support@morningbandeja.com. We will do our best to help, but we cannot guarantee that changes can be made once an order has entered production or been shipped.

Orders delivered to an incorrect or incomplete address provided by the customer may not be eligible for a refund or replacement, subject to applicable consumer protection laws.

If a package is returned to our print on demand fulfillment facility because of an incorrect address, it may not be possible to recover or reship the package. Please contact us if this happens so we can review the available options.

8. Lost, Delayed, or Missing Packages

Although we do our best to ensure a smooth delivery, delays can sometimes occur during transit.

If your tracking information shows that your package has been delivered but you cannot find it, please:

1. Check your mailbox, porch, and other possible delivery locations.

2. Ask your neighbors whether they have received the package.

3. Contact your local post office or shipping carrier for further information.

If your package appears to be lost, please contact us at support@morningbandeja.com. We will review the situation and help you determine the appropriate next steps.

Please note that we may need to investigate the issue with the shipping carrier before arranging a resolution. Your statutory consumer rights remain unaffected.

9. Damaged Items

If your order arrives damaged, please contact us at support@morningbandeja.com with your order number, a description of the issue, and clear photos of the damaged item and its packaging.

We will review the issue and help you find an appropriate solution in accordance with our store policies and applicable consumer protection laws.

10. Order Changes and Cancellations

Because our products are made to order, production may begin shortly after an order is placed.

If you need to change or cancel your order, please contact us as soon as possible at support@morningbandeja.com. We will do our best to help if production has not yet started.

Once an item has entered production or has been shipped, changes or cancellations may no longer be possible. This does not affect any cancellation or withdrawal rights you may have under applicable law.

Any refunds for approved cancellations will be handled in accordance with our refund policy and applicable consumer protection laws.

11. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us at:

Email: support@morningbandeja.com

Thank you for choosing Morning Bandeja. We appreciate your support and hope you enjoy wearing your padel gear as much as we enjoy creating it!